This Refund and Returns Policy governs all purchases of digital services provided by Startup Boost. By purchasing any service through our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.
Startup Boost provides professional digital consulting, strategic advisory, and analytical services delivered exclusively in electronic format. No physical goods are shipped. All deliverables are provided digitally via email or secure electronic delivery.
Because our services involve professional time, analysis, and custom digital deliverables, refunds and cancellations are subject to the specific conditions described below.
1. Nature of Digital Services
All services offered by Startup Boost are:
• delivered electronically
• custom-prepared based on client-provided information
• non-physical and non-returnable
• considered fulfilled once delivered digitally
Our services involve intellectual work, professional analysis, and customized documentation created specifically for each client.
Due to this nature, standard return policies applicable to physical goods do not apply.
2. Service Fulfillment and Delivery
A service is considered fulfilled when any of the following occurs:
• the final deliverable document has been sent to the client
• the service analysis or preparation has been completed
• work has begun based on submitted client intake information
• strategic analysis, framework development, or documentation creation has started
Once service fulfillment has begun, the ability to cancel or receive a refund may be limited.
Failure to open, download, review, or use the delivered materials does not affect fulfillment status.
3. Eligibility for Refund
Refund requests may be considered only under specific circumstances.
You may be eligible for a full or partial refund if:
• the service was purchased but no intake form or required information has been submitted
• the service has not yet been started
• a cancellation request was submitted before work began
• a duplicate payment was made due to technical error
• Startup Boost is unable to deliver the service due to internal technical or operational limitations
Each refund request is reviewed individually.
Refund approval is not guaranteed.
4. Non-Refundable Situations
Refunds will not be provided under the following conditions:
• the intake form or required startup information has been submitted
• work has already begun on analysis, strategy, or documentation
• the service has been partially or fully delivered
• the client decides not to use the service after purchase
• the client changes their mind after purchase
• the client expected results beyond the scope described on the service page
• the client failed to review the service description before purchase
• dissatisfaction based on subjective opinion rather than failure to deliver the described service
Startup Boost provides structured strategic and consulting services. We do not guarantee business success, revenue generation, investment acquisition, or financial outcomes.
Our obligation is limited to delivering the described professional service.
5. Cancellation Policy
Clients may request cancellation by contacting our support email.
Cancellation requests must include:
• full name
• email address used for purchase
• service purchased
• reason for cancellation
Cancellation eligibility depends on service status:
Before work has started:
A full or partial refund may be granted at our discretion.
After work has started:
Refunds may be reduced or unavailable depending on the amount of work already completed.
After delivery:
No refunds will be provided once the service has been delivered.
6. Custom Service Nature
All Startup Boost services are custom-prepared specifically for each client based on their startup information, goals, and business context.
Because of this:
• services cannot be returned
• services cannot be resold
• services cannot be reused for another client
• services cannot be reversed once delivered
This custom nature makes services non-returnable and generally non-refundable after work has begun.
7. Client Responsibility
Clients are responsible for:
• reviewing the service description before purchase
• providing accurate and complete information
• understanding the scope and nature of the service
• ensuring the service meets their needs before purchasing
Failure to review service details does not qualify for a refund.
Incomplete or inaccurate information provided by the client does not qualify for a refund.
8. Refund Processing
If a refund is approved:
• refunds are issued to the original payment method
• processing may take 5–10 business days
• processing time depends on payment provider and financial institutions
• transaction fees charged by payment processors may be non-refundable
Startup Boost is not responsible for delays caused by banks or payment providers.
9. Chargebacks and Payment Disputes
By purchasing our services, you agree to contact Startup Boost before initiating a payment dispute or chargeback.
Initiating a chargeback without contacting us first may result in:
• permanent restriction from purchasing future services
• suspension of access to delivered materials
• additional administrative review
We are committed to resolving issues professionally and fairly.
10. Policy Updates
Startup Boost reserves the right to modify this Refund and Returns Policy at any time.
Updates become effective immediately upon publication on this website.
Clients are responsible for reviewing the current policy before purchasing services.
11. Contact Information
If you have questions regarding this policy or wish to submit a cancellation or refund request, please contact us:
Startup Boost
Email: info@startup-boost.best